Valor Sim Racing- Master Service Terms For All Plans
Valor Sim Racing Master Service Terms
**Effective date: July 30, 2026**
**Policy version: 2026-07-30-v2**
These Master Service Terms (“Terms”) are a binding agreement between you and Valor Sim Racing LLC, a New Mexico limited liability company (“Valor,” “we,” “us,” or “our”). They govern your access to and use of the Valor website, desktop applications, overlays, artificial-intelligence features, voice and push-to-talk features, telemetry processing, Film Room, personal baseline library, Team Hub, Valor Competition, downloads, updates, support, and related services (collectively, the “Services”).
By creating an account, accepting an access key, clicking an acceptance box, purchasing or activating a plan, installing or using Valor software, joining a Team Hub, or using any Service, you agree to these Terms and the policies incorporated below. If you do not agree, do not access or use the Services.
1. Contract documents and order of control
These Terms incorporate:
- the [Privacy Policy](https://www.valorsimracing.com/privacy);
- the [Baseline and Driver Data Rights Policy](https://www.valorsimracing.com/baseline-rights);
- the [End User License Agreement](https://www.valorsimracing.com/eula);
- the [Refund and Cancellation Policy](https://www.valorsimracing.com/refunds);
- the [Support Policy](https://www.valorsimracing.com/support-policy);
- any Open Beta Terms that apply to beta access;
- the service policy for your specific plan; and
- the plan name, Licensed Seat Count or Licensed Rig Count, price, billing interval, renewal terms, and other material terms displayed immediately before you order (the “Order”).
If these documents conflict, the following order controls: (1) a separate written agreement signed by Valor; (2) the Order; (3) the applicable plan-specific service policy; (4) these Terms; and (5) the EULA and other incorporated policies. The Privacy Policy controls how Valor handles personal information. The Baseline and Driver Data Rights Policy controls Baseline assignments, Valor ownership, the Driver License, team permissions, and Baseline-related name use.
2. Eligibility and authority
The Services are intended for users age 13 or older. They are not directed to children under 13. If you are 13 through 17, a parent or legal guardian must review and accept these Terms for you, supervise your use, and make any Baseline assignment and name authorization on your behalf to the fullest extent permitted by law. The person buying a Team Hub or Valor Competition plan represents that the person is at least 18 and has authority to bind the team, venue, company, league, or other organization identified in the Order.
You may use the Services only where lawful. You represent that the registration, billing, team, driver, and venue information you provide is accurate and that you have all rights and permissions needed to submit telemetry, assign covered Baselines, authorize Baseline-related name use, provide voice input, submit event information, and provide other content.
3. Accounts, access keys, seats, and devices
Access keys are credentials. Keep them confidential and do not publish, sell, share, or transfer them except through a Valor-approved seat reassignment. You are responsible for activity under your account, Order, organization, and keys until you notify Valor of suspected compromise.
Each plan has the seat, driver, rig, device, organization, and use limits stated in its policy and Order. Unless Valor approves otherwise in writing:
- a Valor Pro key is for one named driver and one active device at a time;
- a Team Hub seat is for one current team member and may not be pooled or used to exceed the purchased seat count;
- a Valor Competition license is limited to its purchasing organization, authorized location, and Licensed Rig Count; and
- device resets, owner changes, organization transfers, or unusual key activity may require verification.
Valor may suspend, rotate, replace, or deactivate a key when reasonably necessary to prevent misuse, enforce plan limits, investigate fraud or security concerns, or maintain the Services.
4. Plans, features, and service changes
Valor’s current plans are Valor Pro, Team Hub 3, Team Hub 5, Team Hub 10, and Valor Competition. The applicable plan policy states the included license scope and material service limits.
Feature descriptions identify the expected service category, not a promise that every feature, simulator, car, track, data source, voice, model, overlay, display, integration, or operating-system configuration will always be available. Valor may improve, add, replace, limit, or retire features. If Valor permanently discontinues the entire paid Service during a prepaid period for reasons other than your breach, Valor’s maximum service remedy is a reasonable prorated refund or credit for the unused portion, at Valor’s choice, unless law requires otherwise.
5. Fees, recurring billing, taxes, and cancellation
Prices and billing intervals are disclosed in the Order. Unless the Order says otherwise, paid plans are monthly subscriptions that renew automatically until canceled. Before charging, Valor will disclose the plan, price, billing frequency, renewal terms, and how to cancel, and will obtain the purchaser’s affirmative consent.
You authorize the payment provider to charge the payment method on file for each renewal, applicable taxes, and disclosed fees. You are responsible for taxes other than taxes on Valor’s net income. Payment processing is handled by third-party providers; Valor does not intentionally store complete payment-card numbers.
You may stop future renewals through the Wix Members Area/My Subscriptions controls when available or by emailing [valorrace@gmail.com](mailto:valorrace@gmail.com). Cancellation takes effect at the end of the current paid period unless the Order or law says otherwise. Canceling does not refund a prior charge. Valor will provide a simple cancellation method and will not charge a cancellation fee.
Valor may change a subscription price by giving advance notice required by applicable law. A price change applies no earlier than the next renewal stated in the notice. If you do not agree, cancel before that renewal.
6. Beta, preview, trial, and early-access services
Beta, preview, trial, alpha, and early-access Services are unfinished and may be unstable. Additional Open Beta Terms apply when published or presented at activation. Valor may update, reset, limit, pause, or end beta access at any time. Unless an Order expressly says otherwise, no-charge beta access does not automatically convert to paid access and does not authorize a charge without a later affirmative purchase.
7. Software license
Valor grants you a limited, revocable, non-exclusive, non-transferable license to install and use the applicable software during an active entitlement and only within your plan’s scope. Valor and its licensors retain all rights in the software, source code, interfaces, Accepted Baselines, official data packs, Official Valor Baselines, models, prompts, designs, documentation, trademarks, and Services.
Valor’s ownership of Accepted Baselines and your Driver License are governed by the Baseline and Driver Data Rights Policy. The Driver License permits broad use and commercialization of the Originating Driver’s underlying Accepted Baseline, but it does not authorize distribution of Valor software, official Valor data packs, Valor-created enhancements, proprietary models, or another driver’s Baseline.
8. Acceptable use
You may not:
- reverse engineer, decompile, disassemble, defeat technical controls, scrape, copy, or derive source code from the Services except to the limited extent a non-waivable law permits;
- bypass access-key, device, seat, rig, plan, payment, rate, security, or entitlement controls;
- share keys, pool seats, operate more rigs than licensed, resell access, provide a hosted service, or commercially exploit the Services outside the applicable plan;
- upload malicious code, interfere with the Services, probe security without written authorization, or use the Services to attack another system;
- use automation or voice control in a way that violates a simulator’s rules, a competition’s rules, platform terms, law, or another person’s rights;
- submit, assign, or authorize name use for content or a Baseline without sufficient rights and authority;
- impersonate another person, falsify lap or event data, manipulate official-review data, or misrepresent a Valor output as an official sporting decision;
- use outputs or data to train or improve a competing commercial product without Valor’s written permission; or
- use the Services for unlawful, abusive, harassing, defamatory, fraudulent, or dangerous conduct.
Valor may investigate suspected violations and preserve relevant records. Enforcement may include limiting features, removing content, disqualifying a Baseline from review, suspending keys, terminating access, and referring unlawful conduct to appropriate authorities.
9. Telemetry, coaching, voice, and AI limitations
Valor processes simulator telemetry and related session data to generate overlays, analysis, recommendations, comparisons, reports, Baselines, voice responses, and other outputs. Outputs may be incomplete, delayed, inaccurate, or unsuitable for a particular setup. Valor is a supplemental simulation tool, not a substitute for the simulator’s official timing, sporting code, race control, steward, safety system, spotter, crew chief, engineer, coach, or event organizer.
Voice and AI features may misunderstand speech, context, telemetry, or commands. Do not rely on them for safety-critical decisions. Keep control of the simulator and hardware at all times. Do not include passwords, payment information, government identifiers, medical information, or other sensitive personal information in voice requests or support submissions.
Unless expressly stated, Valor does not guarantee lap-time improvement, results, prizes, rankings, uninterrupted availability, compatibility, or a particular response time.
10. User content and feedback
“User Content” means information or material you submit to the Services other than a Baseline, including team names, driver display names, messages, event names, configuration data, support material, and feedback.
You retain any ownership you have in User Content. You grant Valor a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, reproduce, format, transmit, display, and otherwise use User Content as reasonably necessary to operate, secure, support, demonstrate, and improve the Services. This license lasts while the content is needed for those purposes and may continue in backups, security records, de-identified analytics, and materials already lawfully shared.
If you provide suggestions, ideas, feature requests, testing results, or other feedback, you grant Valor a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free license to use and commercialize that feedback without restriction, attribution, or compensation.
Accepted Baselines, the Driver License, and permission to use a driver’s name in direct connection with a Baseline are governed by the Baseline and Driver Data Rights Policy. Legacy Baselines that have not been assigned remain governed by the terms accepted when they were submitted.
11. Teams, organization administrators, and Competition operators
A Team Hub owner or Valor Competition owner/manager may manage seats, access keys, team settings, track sessions, events, displays, Baselines, and organization data. Team members understand that authorized administrators may see and manage information associated with the organization. Valor is not responsible for an administrator’s independent actions or internal team disputes.
Valor Competition operators are responsible for their premises, equipment, local network, staff, customers, notices, consents, event rules, eligibility, public display names, minors, prizes, taxes, safety procedures, and compliance with simulator, sanctioning-body, league, venue, and local requirements. Valor does not become an event organizer, employer, sponsor, steward, prize provider, or joint venturer merely by providing software.
12. Third-party services and content
The Services may interact with simulators, speech-recognition providers, AI providers, Wix, payment processors, operating-system services, hardware, local networks, and other third-party products. Those products are governed by their own terms and may change or fail independently. Valor does not control and is not responsible for third-party products, platform enforcement, or third-party content.
You are responsible for obtaining and maintaining compatible hardware, software, simulator subscriptions, network access, and third-party permissions.
13. Updates and security
Valor may provide automatic or mandatory application, model, data, map, Baseline, security, and compatibility updates. Some Services may stop working until an update is installed. You may not intentionally block a required security or entitlement check while continuing to use the affected Service.
No system is completely secure. You must use reasonable device, account, access-key, router, firewall, and local-network safeguards and promptly report suspected compromise to [valorrace@gmail.com](mailto:valorrace@gmail.com).
14. Suspension, termination, and effect
You may stop using the Services and cancel future renewals at any time. Valor may suspend or terminate access immediately for nonpayment, fraud, security risk, unlawful conduct, material breach, harm to users or systems, or conduct that could expose Valor to liability. Where practical and appropriate, Valor may give notice and an opportunity to cure.
When access ends:
- the software license and entitlement to active features end;
- keys may be deactivated and organization access may be removed;
- local files may remain on your device until you remove them;
- cloud data may be retained, de-identified, deleted, or archived under the Privacy Policy; and
- provisions that by their nature should survive will survive, including payment obligations, Baseline assignments, ownership, licenses, name-use permissions, feedback rights, disclaimers, liability limits, indemnity, dispute resolution, and miscellaneous terms.
Termination or deletion from a Team Hub does not reverse a Baseline assignment, revoke Valor’s ownership, terminate the Driver License, withdraw Baseline-related name permission, or require Valor to delete an archival Baseline, as explained in the Baseline and Driver Data Rights Policy.
15. Intellectual property and notices
Valor and its licensors own the Services and all associated intellectual property, including Accepted Baselines, subject to the Driver License and third-party rights expressly stated in the Baseline and Driver Data Rights Policy. You retain any ownership you have in User Content and any legacy Baseline not assigned to Valor. “Valor,” “Valor Sim Racing,” related logos, and product names are Valor marks. No right to use Valor marks is granted except to accurately identify compatible, authorized use.
If you believe content in the Services infringes your copyright or other rights, email [valorrace@gmail.com](mailto:valorrace@gmail.com) with your contact information, the work claimed to be infringed, the material at issue, its location, the basis for your claim, and any statement or signature required by applicable law.
16. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, SOFTWARE, OUTPUTS, BASELINES, DATA, REPORTS, VOICE FEATURES, AI FEATURES, UPDATES, AND SUPPORT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” VALOR DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, COMPATIBILITY, AND RESULTS.
VALOR DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, LOSS-FREE, OR COMPATIBLE WITH EVERY SIMULATOR, UPDATE, TRACK, CAR, DEVICE, NETWORK, OR CONFIGURATION. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THIS SECTION MAY NOT APPLY TO YOU.
17. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VALOR AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BASELINES, PRIZES, BUSINESS, OR OPPORTUNITY; HARDWARE OR SOFTWARE DAMAGE; OR COST OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF VALOR AND THOSE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID VALOR FOR THE AFFECTED SERVICE DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).
These limits do not apply to liability that cannot lawfully be limited. They apply regardless of the legal theory and even if a remedy fails of its essential purpose.
18. Indemnity
To the maximum extent permitted by law, you will defend, indemnify, and hold harmless Valor and its owners, members, officers, employees, contractors, licensors, and service providers from third-party claims, damages, judgments, penalties, losses, and reasonable costs and attorneys’ fees arising from: (a) your unlawful or unauthorized use; (b) your breach of these Terms; (c) content, Baselines, assignments, or name permissions you submit or accept without sufficient rights; (d) your violation of another person’s rights; or (e) if you operate a team, venue, league, or event, your premises, staff, customers, public displays, event rules, prizes, taxes, equipment, or conduct.
Valor may control the defense and settlement of an indemnified claim. You may not settle a claim in a manner that admits fault by or imposes obligations on Valor without Valor’s written approval. This section does not require a consumer to indemnify Valor for Valor’s own unlawful conduct.
19. Dispute resolution; individual arbitration; class-action waiver
**Please read this section carefully. It affects the forum in which disputes are resolved.**
Before filing a formal claim, the complaining party must send a written notice describing the dispute and requested resolution to [valorrace@gmail.com](mailto:valorrace@gmail.com). The parties will attempt in good faith to resolve it for 30 days.
Except for an eligible individual action in small-claims court or a claim seeking temporary or preliminary relief for intellectual-property misuse, unauthorized access, or a security threat, any dispute arising out of or relating to the Services, an Order, or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”). Consumer disputes will use the AAA Consumer Arbitration Rules and applicable fee schedule; business-to-business disputes will use the AAA Commercial Arbitration Rules. If AAA is unavailable, a court of competent jurisdiction will select a substantially similar administrator.
The Federal Arbitration Act governs this section. Arbitration may occur by video, telephone, documents, or in person in a reasonably convenient location. The arbitrator may award the same individual relief a court could award, but may not combine claims or preside over a class, collective, consolidated, coordinated, or representative proceeding.
YOU AND VALOR WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, OR REPRESENTATIVE ACTION OR ARBITRATION.
You may opt out of this arbitration section by emailing [valorrace@gmail.com](mailto:valorrace@gmail.com) within 30 days after you first accept these Terms. The email must include your name, account email, access key’s last four characters if available, and a clear statement that you opt out of arbitration. Opting out does not affect other Terms.
If the class-action waiver is found unenforceable as to a particular claim or requested remedy, that claim or remedy will proceed in court after any arbitrable individual issues are resolved. Nothing in this section prevents either party from reporting an issue to a government agency.
20. Governing law and court venue
New Mexico law governs these Terms, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs arbitration. Any court proceeding not subject to arbitration must be brought exclusively in the state or federal courts located in New Mexico, and each party consents to personal jurisdiction there, except where applicable consumer law requires another forum.
21. Changes to these Terms
Valor may update these Terms to reflect product, legal, security, or business changes. Valor will post the updated version and revise the effective date. If a change materially reduces your rights or materially expands your obligations, Valor will provide reasonable notice through the website, application, account email, or other appropriate channel before the change applies where required. Continued use after the applicable effective date constitutes acceptance; if you do not agree, stop using the Services and cancel before the next renewal.
Posting a changed Baseline policy does not retroactively transfer ownership or expand name permission for an earlier Baseline. An earlier Baseline becomes Valor-owned under the current model only when the person with authority affirmatively accepts an assignment that covers it or Valor obtains another valid written assignment.
22. General terms
Neither party is liable for delay caused by events beyond reasonable control, except payment obligations. You may not assign these Terms or transfer an Order without Valor’s written consent. Valor may assign them in connection with a financing, reorganization, sale of assets, merger, or transfer of the Services.
These Terms do not create employment, agency, partnership, fiduciary, franchise, or joint-venture relationships. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue. Headings are for convenience. “Including” means “including without limitation.” Electronic notices and acceptances satisfy writing requirements to the extent permitted by law.
23. Contact
Valor Sim Racing LLC · Website: [https://www.valorsimracing.com](https://www.valorsimracing.com) · Email: [valorrace@gmail.com](mailto:valorrace@gmail.com)